<!ENTITY labelHelpdesk "Helpdesk">
<!ENTITY labelTicketStatus "Ticket status">
<!ENTITY labelAny "Any">
<!ENTITY labelOpen "Open">
<!ENTITY labelClose "Close">
<!ENTITY labelShow "Show">
<!ENTITY labelAddTicket "Add ticket">
<!ENTITY labelWorkSchedule "Work schedule">
<!ENTITY labelTicket "Ticket">
<!ENTITY labelSubject "Subject">
<!ENTITY labelDate "Date">
<!ENTITY labelProcessed "Processed">
<!ENTITY labelStatus "Status">
<!ENTITY labelNone "Tikets not found.">
<!ENTITY labelIn "in">
<!ENTITY labelTicketClose "Ticket close">
<!ENTITY labelWait "Waiting for your answer">
<!ENTITY labelReplySoon "Coming soon …">
<!ENTITY labelAnswer "Response within">
<!ENTITY labelDay "day">
<!ENTITY labelDays "days">
<!ENTITY labelHour "hour">
<!ENTITY labelHours "hours">
<!ENTITY labelMinute "minute">
<!ENTITY labelMinutes "minutes">
<!ENTITY labelOpenTicket "Open ticket">
<!ENTITY labelCloseTicket "Close ticket">
<!ENTITY labelCriticalityLevel "Criticality level">
<!ENTITY labelCategory "Category">
<!ENTITY labelText "Text">
<!ENTITY labelSendMail "Send answers to e-mail">
<!ENTITY labelAddFile "Attach file">
<!ENTITY labelMoreFile "More file …">
<!ENTITY labelSend "Send">